f.a.q.

You can find our taxis at major hotels, shopping centers, and airports throughout the Los Angeles area. You can also book directly by calling us at +1 (818) 370-4875 — available 24/7.

We have designated pickup areas at LAX (Los Angeles International), BUR (Burbank-Bob Hope), SNA (John Wayne), and LGB (Long Beach) airports. Look for the DJ DNS vehicle in the passenger pickup zone.

Booking is easy! Simply call us at +1 (818) 370-4875 or send an email to info@djdns.com with your pickup date, time, location, and destination. We'll confirm your reservation promptly.

We welcome all feedback! After your ride, feel free to call us or send an email. Your comments help us maintain the high standards of service we're proud of.

Choose from our fleet of Luxury SUVs, Luxury Sedans, Sprinter Vans, and Regular Cars. Simply tell us your preference when booking and we'll assign the perfect vehicle for your needs.

You can request a specific driver when booking if you have a preferred chauffeur from a previous ride. We'll do our best to accommodate your request based on availability.

We specialize in special occasions including weddings, proms, corporate events, and anniversaries. Call us in advance to discuss customized packages and decorations for your special day.

Yes! You can book up to several weeks in advance. We recommend early reservations for popular dates like holidays, weekends, and major events to ensure vehicle availability.

Yes, unfortunately items are occasionally left behind. If you believe you left something in one of our vehicles, please contact us as soon as possible. We keep all found items securely for 30 days.

Call us at +1 (818) 370-4875 or email info@djdns.com with a description of the item, the approximate date and time of your ride, and your pickup/dropoff locations. We'll search our records promptly.

All lost & found items are stored securely at our office located at 2nd Ave and Jamison. Once we confirm we have your item, you can arrange a convenient pickup time with our staff.

If your item has been in our possession for several days, please call us immediately. Items are held for 30 days, after which they may be donated to charity. Don't wait — contact us today.

Currently, our primary booking method is by phone at +1 (818) 370-4875 or by email at info@djdns.com. We are working on a dedicated mobile app — stay tuned for updates!

Our dispatch team tracks all vehicle locations in real time to ensure accurate arrival estimates. You'll receive a confirmation with your driver's details and estimated arrival time when you book.

Yes, you can book from anywhere! Whether you're a local or a visitor, you can call or email us to arrange a pickup from any location in our service area. No account or app required.

We are continually expanding our services and digital tools. Follow us on social media or contact us directly for the latest updates on new features and service enhancements.